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Frequently Asked Questions

Where do lost parcels come from?

Lost parcels come from online orders that could not be delivered to their recipients. The reasons may vary: incorrect address, repeated absence, or a damaged shipping label during transit. At King-Colis, we purchase these lost parcels to offer them to you at very advantageous prices.

Is it profitable to buy lost parcels?

Yes, buying lost parcels can be very profitable. Indeed, you have the opportunity to acquire items worth more than what you pay while enjoying the excitement of opening surprises. The "treasures" you can find range from the latest connected devices (laptops, tablets, smartwatches...) to clothing or accessories from top brands, as well as household appliances, haircare/beauty/massage devices, gaming items, collectibles, and much more. However, note: not all lost parcels necessarily contain treasures. There is an element of chance!

How can you buy lost parcels?

On King-Colis.com, buying lost parcels is simple and secure. All you need to do is visit our online store, choose the number of lost parcels you are interested in, and place your order. We will then send the parcels to your address or a pick-up point, and the contents remain a guaranteed surprise!

How do I use a discount code?

To use a discount code on King-Colis.com, simply apply it during checkout. In the "Promo Code" section of the order finalization page, enter the provided code and click "Apply." The discount will be automatically deducted from the total amount of your order.

What should I do if I’m not home during delivery?

If you are absent during the delivery attempt, don’t worry. The carrier will leave a notice, allowing you to reschedule the delivery or pick up the parcel at a nearby collection point. Additionally, with the tracking number provided as soon as the parcel is shipped, you can monitor the delivery progress in real time.

Are payments secure on the King-Colis.com website?

Absolutely, all payments made on King-Colis are protected by advanced security technologies. We use reliable encryption systems to ensure the confidentiality of your personal and banking data. This way, your information remains protected throughout the purchasing process, and you can order with confidence.

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